MANDATORY FOR ALL OFFICE365 ACCOUNTS WITH DOUBLE AUTHENTICATION "ENFORCED", to check if it is the case please follow these steps

If you're using Office365 with double authentication, please follow this 4 steps tutorial to set up your SMTP. Mailwarm generates interactions between your email account and its own accounts. In order to make it work, you need to set-up your SMTP (simple mail transfer protocol).

If you're not using Office365 please check this tutorial.

Step 1 : Reach the App passwords page
Sign in to your Office365 account and go to Additional security verification page, and then select App passwords. You'll only see this option if your admin has set up multi-factor authentication for your organization. If you don't see this option, please contact your Office 365 admin and tell them to turn on multi-factor authentication.

office365-security-tab

Step 2 : Create a new App Password
An app password is a security layer that Office365 generates, so you can use apps like Mailwarm without your main password. Select Create, type the name of the app that requires the app password, Mailwarm in our case, and then select Next.

office365-app-password

Step 3 : Copy the password
Copy the password from the Your app password page. You'll need it to configure your SMTP on Mailwarm. Then select Close.

office365-your-app-password

Step 4 : SMTP settings on Mailwarm
Go on Mailwarm, and add a new email account. Then fill in the SMTP form as following :‍

Email address : your email address
Reply-to email : your email address
SMTP Host : smtp.office365.com
SMTP Port : 587
SMTP Protocol : TLS
SMTP Username : your email address
SMTP Password : the App Password you've just generated

Hit the Test & Save button, you'll receive a confirmation email if this properly worked.

Was this article helpful?
Cancel
Thank you!