If you want to connect an Office365 account to Mailwarm, you'll need your SMTP (Simple Mail Transfer Protocol) credentials. But first you should check if the SMTP Authentication is activated on the email account you want to plug into Mailwarm.

Please follow this 5 steps to activate your SMTP authentication.

Note that you will need access to your admin account to follow it

If you're not using Office365 please check this tutorial.

Step 1 : Reach your Admin Center page
Sign in to your Office365 account and click on the grid top left corner and choose Admin. This allows you to access your Admin Center.


Step 2 : Access settings of the email you want to connect
Now you're on Admin Center Page. You should click on Users on the left of your screen, then click Active users, choose the email address you want to connect, a flyout will slide from your right, click on Mail and finally on Manage email apps.


Step 3 : Activate your Authenticated SMTP
Another flyout should have slid from your right, check the Authenticated SMTP like in the following picture, and then click on Save Changes. You should see a message in green (like in the picture) that tells you the change is successful, if it doesn't show, you should contact Microsoft support to help you activate it.


Step 4 : Deactivate Modern Authentication
In order to allow Mailwarm to send emails on your behalf, you need to deactivate Modern Authentication. To do so, You will need to access Settings on the left of your admin center (If you can't find it click on Show all). Choose Org settings. Scroll down the list to find Modern Authentication. You will reach the view in the following screenshot:


You can click on the link highlighted by the red frame. It will lead you to the Azure portal as seen in the second screenshot. Select Manage security defaults. Set the Enable Security Defaults toggle to No. Select Save.


Step 5 : Check if the double authentication is "Enforced"
Now, your SMTP is correctly activated and Mailwarm can send emails on your behalf. But, before closing your admin center, you should check whether double authentication is "Enforced" on your email. To do so, go back to your Active users page and click again on the email you want to connect. In the flyout under Account, scroll a bit and you will find Manage Multifactor Authentication as in the following picture, click on it:


You will land in another page, check if the Multi-Factor Auth Status is Enforced like in the following picture:


If it's "Enforced" you should create an app password, we have another article about it, please follow the steps here

Otherwise, you're all set to connect your office365 to Mailwarm !

Step 6 : SMTP settings on Mailwarm
Go on Mailwarm, and add a new email account. Then fill in the SMTP form as following :‍

Email address : your email address
Reply-to email : your email address
SMTP Host : smtp.office365.com
SMTP Port : 587
SMTP Protocol : TLS
SMTP Username : your email address
SMTP Password : Your Password

Hit the Test & Save button, you'll receive a confirmation email if this properly worked.
Was this article helpful?
Thank you!