Question 1

How to set up my Mailgun smtp?

Accepted Answer

If you're using Mailgun, please follow these 3 steps tutorial to set up your SMTP. Mailwarm generates interactions between your email account and its own accounts. In order to make it work, you need to set-up your SMTP (simple mail transfer protocol).

Step 1 : Access your email domain

Sign in to your Mailgun account and go to Sending page, by clicking on Send on the left bar, then Sending, and **Overview. ** You'll land on the page below:

mailgun-smtp-page

Step 2 : Access your smtp credentials

Smtp credentials will enable Mailwarm to send emails on your behalf. To access your mailgun's smtp credentials, you should simply click on the Select button under SMTP, then scroll down a bit and you will see your smtp credentials, those are the username and password used to access your smtp:

mailgun-smtp-credentials

Step 3 : Add the credentials into Mailwarm

Go on Mailwarm, and add a new email account. Then fill in the SMTP form as following :‍ Email address : the email address you want to warm up Reply-to email : the email address you want to warm up SMTP host : smtp.mailgun.org SMTP Port : 587 or 465 SMTP Protocol : TLS or SSL (with port 465) SMTP Username : Mailgun SMTP username (it starts usually with:

Question 2

How to set up an app password for an Alias Gsuite/Google Workspace?

Accepted Answer

If you're using an alias Gsuite/Google Workspace and the 2-step verification activated, please follow this 3 ** steps tutorial** to set up your app password.

Step 1 : Set the password

Go to your Google Account and open the Security tab. Search for App passwords in your search bar, or go directly to App passwords . An app password is a security layer that Google generates so you can use apps like Mailwarm without your main password. Enter a name for the app and click on Create.

google-app-password-label

Step 2 : Copy the password

Copy this password , you'll need it to configure your SMTP on Mailwarm. Once you click done, it will disappear and you won't have access to it anymore.

google-app-password

Step 3 : SMTP settings on Mailwarm:

Now you're all set to connect your account to Mailwarm, and add a new email account. Then fill in the SMTP form as following :‍

Email address/reply-to : your alias address Smtp Host : smtp.gmail.com Port/protocol : 587/TLS Smtp Username : your main email address Password : the app password you have generated

![Alias smtp form (with app password)](https://storage.crisp.chat/users/helpdesk/website/4e9f099b319cc000/alias-a

Question 3

How to connect a Gmail/Google Workspace account to Mailwarm?

Accepted Answer

If you're using Gsuite, you need to follow this simple process to connect your email to Mailwarm.

| If you're not using Gmail or Gsuite please check this tutorial.

Step 1 : Add a new campaign

Go to your Mailwarm account and click on the Plus icon. Then, give a custom a name to your campaign to distinguish it from others.

maiwarm-add-button add-new-Gsuite-account

Step 2 : Access the Google sign in interface

Simply click on Sign in with Google button.

Mailwarm Connections

Step 3 : Connect with the gsuite email to warm

The previous button redirected you to Google sign in interface. Connect with the Email you want to warm up.

google-sign-in-page

Step 4 : Grant Mailwarm permissions

Mailwarm is a tool to automate your warm up process. It sends mails from your email address that interact with Mailwarm mailboxes. So, it needs permissions to be able to send them. You need to simply click on Allow.

google-permission

Google asks

Question 4

How to redirect Mailwarm emails into a specific folder ?

Accepted Answer

Mailwarm will reply to your emails according to the reply-rate you've set. This will results in tons of emails in your inbox, which is annoying if you don't store them elsewhere.

• If you're using Gsuite/Gmail, follow this 5 steps tutorial to set up a folder where Mailwarm emails will directly land into.

• If you're not using Gmail/Gsuite, you can set up a filter (usually located in the settings) with the following rule :

|| Subject contains: mymailwarm (no spaces, lowercase)

Create a folder where you want to store Mailwarm emails so they won't show up in your inbox and you're done!

Step 1 : Go to Settings

gmail-settings

Step 2 : Create a new filter

Click on the Filters and Blocked Addresses tab, then create a new filter.

gmail-create-filter

Step 3 : Define the criteria

Type: mymailwarm as a subject (no spaces, lowercase). Each email that contains this keyword will go through this filter.

gmail-criteria-filter

Step 4 : Set the rules

Click on Skip the inbox and Apply the label, and choose/create the folder you want.

gmail-filter-rules

Step 5 : Done !

Once you've created the label, click on **Create the fil

Question 5

Quick launch guide (tutorial)

Accepted Answer

When you add a new email account, Mailwarm is turned off by default. To turn it on, follow this 5 steps tutorial:

1. Setup your SMTP:

If not already set, click on the settings icon on the top right corner and follow this tutorial if you need some help.

mailwarm-settings

2. Set Mailwarm frequency:

This is the amount of interactions you want Mailwarm to generate by default each day. Set it according to your personal sending volume. If it's too low it might have no effects, if it's too high, it might hurt your IP reputation and keep your email landing in the spam folder.

Step 1: Open the frequency tab.

mailwarm-frequency

Step 2: Set the frequency value.

Please note that you're not technically limited, but additional interactions above your plan limits are charged $0.05/interaction. You can have a look here to know your subscription daily limits.

interactions-edit-mailwarm

Step 3: Set the reply rate.

Mailwarm lets you control the reply rate you want from Ma

Question 6

How to setup my smtp ?

Accepted Answer

To set up your SMTP on Mailwarm, please follow this tutorial.

|| ‍If you're using Gmail or Gsuite please check this tutorial

|| ‍If you're using Office365 please check this tutorial

SMTP Settings

When you add a new email account, you need to type in your SMTP parameters. You can usually find them on your email providers docs. ‍

Email address : your email address Reply-to email : your email address (leave it blank if your account can't receive emails) SMTP Host : smtp.example.com SMTP Port : 587 (if this don't work try 2525 or 465) SMTP Protocol : TLS (if this doesn't work try with SSL or None) SMTP Username : your smtp username (available on your email service provider doc). SMTP Password : your smtp password (available on your email service provider doc).

Hit the Test & Save button and you'll receive a confirmation email. If not, try again with other ports and protocol. If you couldn't succeed, please have a look at this article.

Mailwarm SMTP Form

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